Home to School Transport contribution payments for Post 16 Students with Special Educational Needs and Disabilities (SEND) – Am I entitled to a refund or payment adjustment due to the school closures?

All parents /carers of post 16 students with SEND who are using home to school transport will not be required to pay contribution costs from Friday 20 March until the end of the summer term 2020.

Payments for transport that was provided between 04 September 2019 and 19 March 2020 still need to be made and we will continue to collect payment for that period.
If you have made a single annual payment:
For those parents/carers who have already paid their annual contribution in full, we will pay you a refund as set out above.
You do not need to apply for this refund. We will contact all parents/carers as soon as we can to confirm the refund arrangements. In line with the process for mainstream transport, we estimate that refund payments will be made before the end of the summer term.
If you are paying by direct debit:
Where payments have been set up by direct debit, the monthly charge will be reduced to take into account the period between Friday 20 March and the end of the summer term 2020 where there will be no charge for travel. The revised direct debit payments will be taken on your elected date from May 2020.
Parents / carers do not need to take any action on existing direct debits. We will contact you as soon as we can to confirm the details of the reduced payment.
We will only use your personal contact information to provide you with updates on Post 16 Transport charges and refunds. If you believe we have an out of date email address or phone number details for you, please provide your updated information to Post16SENcharging@buckscc.gov.uk this will enable us to correspond with you during this time.
Thank you for your understanding and continued patience on this matter. If you have any queries, please email Post16SENcharging@buckscc.gov.uk